The Busy Day
Don Askey, plant manager at All Packaging Ltd, sighed as he sipped his first cup of coffee at 5 am and read his agenda for the day.He is giving two company tours in the morning; the first to a newspaper journalist who is writing a story on the new plant expansion and has several questions, and the second to a group of All Packaging Ltd managers from the head office.He then has a meeting with unit manager, Phil Johnson, to discuss Phil's recent drop in performance (a task he always hates).Next, he is spending a couple of hours reviewing the trade journals he receives from his packaging and logistics association and writing up a brief synopsis for his presentation next week to the Division President.Finally, in late afternoon, he will be reviewing the new equipment malfunction and deciding whether to bring in extra people to get the equipment running as soon as possible.Whew! Just another day in the glamorous life of a manager.
-Refer to The Busy Day (Scenario).Together, all of these behaviours performed by Don during his busy day correspond to the management roles discovered in the late 1960s by which of the following management scientists?

Question

Quizplus · Accepted Answer

The management roles described in the scenario (such as giving tours, conducting a performance review, reviewing journals, and addressing equipment malfunctions) correspond to the management roles identified by Henry Mintzberg in the late 1960s. Mintzberg's roles include interpersonal roles (such as figurehead and leader), informational roles (such as monitor and disseminator), and decisional roles (such as entrepreneur and resource allocator).

The Busy Day Don Askey, Plant Manager at All Packaging Ltd, Sighed as Ltd