Decisions, Decisions
Sandra needed help.Her insurance company's rapid growth required making some changes, but what changes? Should they add to the existing system? Buy a new system? She was given the responsibility of analysing the company's information system and deciding what the company should do that would give them plenty of room.She was confused and needed help in making the correct decision.
-Refer to Decisions, Decisions (Scenario).According to the decision-making process, the first step Sandra should take would be to ________.

Question

Quizplus · Accepted Answer

The first step in the decision-making process is to identify the problem. Only after the problem has been identified can the decision criteria be established, alternative solutions be analyzed, and a decision be made and implemented. Therefore, option E is the best choice for the first step that Sandra should take.

Decisions, Decisions Sandra Needed Help.Her Insurance Company's Rapid Growth Required Making Some