An Effective Control
Barry's, a popular family restaurant, decided they needed to implement a more effective control process.They were losing market share, their prices seemed uncompetitive with other restaurants and employee work standards were unpredictable and inconsistent.They needed some help with developing this process, so they called HyperJob, a management consulting firm, to assist them with this development.
-Refer to An Effective Control (Scenario).The HyperJob consultant told Barry's management team that the control process was comprised of ALL BUT which of the following factors?
A)standards
B)comparisons
C)goals
D)action
E)measurements

Question

Quizplus · Accepted Answer

Control processes involve setting standards, comparing actual performance against these standards, measuring the performance, and taking action to correct deviations. Goals are broader objectives that the control process helps to achieve, but they are not a component of the control process itself.

An Effective Control Barry's, a Popular Family Restaurant, Decided They Needed to Implement