The Industry Leader
Frank, the new Managing Director for Cooper-Smith Real Estate, is working hard to turn around the formerly successful real estate business.His goal is to once again make Cooper-Smith a leader in the industry.Frank is currently at a meeting with senior staff and is informing them about measuring the company's performance.
-Refer to The Industry Leader (Scenario).To conclude the meeting, Frank stated that the most frequently used organisational performance measures include all of the following EXCEPT ________.
A)organisational productivity
B)situational analysis
C)organisational effectiveness
D)industry rankings
E)both A and B

Question

Quizplus · Accepted Answer

The most frequently used organisational performance measures include organizational productivity, organizational effectiveness, and industry rankings. Situational analysis is not a performance measure, but rather a tool used to analyze the internal and external factors that affect an organization's performance. Therefore, the correct answer is B.

The Industry Leader Frank, the New Managing Director for Cooper-Smith Real Estate, Is