Conflicting Opinions
The two vice presidents were in heated debate.Deb feels that the old traditional form of marketing their company isn't working anymore and that loyal customers would stay regardless.She feels the company needs to 'spice it up a bit' and go after new market share.Ian strongly disagrees.He feels the company is doing fine; they have a good base of loyal customers and new aggressive approaches may lose them without any guarantee of gaining new customers.Regardless of who is right, their battle was causing a stir in the organisation.Some felt that conflict like this hurt the company and made it appear weak to employees and stockholders.Others felt that this conflict over marketing strategies was bound to occur eventually and may even help the company.Still others even encouraged the conflict, thinking it kept the company from getting stuck.
-Refer to Conflicting Opinions (Scenario).Conflict that prevents the organisation from achieving its goals is considered ________.

Question

Quizplus · Accepted Answer

Dysfunctional conflict refers to conflicts that prevent the organization from achieving its goals. This is because the conflicting parties are focused on their individual interests rather than the organizational objectives. In this scenario, the conflict between Deb and Ian could potentially be dysfunctional if it continues to cause division and prevent the company from making a decision on its marketing strategies.

Conflicting Opinions The Two Vice Presidents Were in Heated Debate.Deb Feels That