Margaret - Communications Expert
Margaret works as the human resource manager for Horizon Software Ltd, a software development firm that focuses on the development and implementation of customised JAVA-based applications for some of the largest companies in Australia.Unfortunately, the past few months have been challenging because employees have become upset due to the lack of communication among company managers.Margaret decided that it was imperative to conduct an organisational communication workshop for these managers.
-Refer to Margaret - Communications Expert (Scenario).Margaret makes a point to differentiate between interpersonal communication and organisational communication.She explains that the concept of organisational communication encapsulates ________.

Question

Quizplus · Accepted Answer

Organisational communication refers to the patterns of communication within the organisation, including how information flows, who communicates with whom, and how decisions are made. It is not simply the total amount of information exchanged or the technology used for communication. Advertising is also not directly related to the concept of organisational communication.