Which of the Following Is the Best Explanation of the Effect

Which of the following is the best explanation of the effect of emotions on communications?

A) Being emotionally connected is the same as developing empathy with the sender.
B) An emotional message is always more forceful.
C) Emotion is mainly transmitted by body language.
D) A person emotionally upset about an issue is more likely to misconstrue incoming messages.
E) If both listener and sender share the same emotional response, it will not affect the message.