According to your textbook, when non-verbal cues are inconsistent with the oral message ________.
A)the non-verbal cues will take precedence
B)the receiver becomes confused and the clarity of the message suffers
C)the spoken message will be seen as more important
D)the listener should ignore the non-verbal cues
E)in some cultures non-verbal cues are less important than in other cultures

Question

Quizplus · Accepted Answer

When non-verbal cues are inconsistent with the oral message, it can create confusion for the receiver and reduce the clarity of the message. Non-verbal cues can often convey emotions or attitudes that the oral message may not capture, and if they are inconsistent it can create a mixed message for the listener. It is important to pay attention to both verbal and non-verbal cues in communication.

According to Your Textbook, When Non-Verbal Cues Are Inconsistent with the Oral