________ communication is used to inform, direct, coordinate and evaluate employees.
A)Downward
B)Diagonal
C)Upward
D)Lateral
E)Theoretical

Question

Quizplus · Accepted Answer

Downward communication flows from higher level to lower level employees and is used to provide information, instructions, feedback, and guidance to subordinates. It is the most common method of communication within organizations, especially for informing, directing, coordinating, and evaluating employees. Diagonal and lateral communication occur between employees at the same level or different departments, while upward communication flows from subordinates to superiors and is used for feedback, suggestions, or requests. Theoretical communication is not a recognized type of communication.

________ Communication Is Used to Inform, Direct, Coordinate and Evaluate