What Do You Expect?
The employees at Acme Toilets Ltd are not working as hard as Jill, their supervisor, would like.The salespeople are not meeting their sales quotas, and Jill cannot seem to motivate them to try harder.Jill has been studying expectancy theory and has decided to try to put it into practice.
-Refer to What Do You Expect? (Scenario) .Employees are never able to meet their sales quotas and believe that no matter how hard they work, they'll never meet them.They perceive the ________ of their success to be low.
A) expectancy
B) instrumentality
C) performance-reward linkage
D) valence
E) attractiveness of reward
Correct Answer:
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