If an organization is concerned about the knowledge, skills, and abilities of its employees, what should be the goal of its training and development programs?
A) human capital
B) social capital
C) work engagement
D) performance management

Question

Quizplus · Accepted Answer

If an organization is concerned about the knowledge, skills, and abilities of its employees, the goal of its training and development programs should be to enhance and improve their human capital. Human capital is the knowledge, skills, and abilities of the employees that can be developed and improved through training and development programs. Social capital refers to the value derived from networks and relationships, work engagement refers to the level of interest and involvement employees have in their work, and performance management refers to the process of setting goals and evaluating employee performance. While these are all important aspects to consider in managing a workforce, they are not directly related to the goal of training and development programs focused on improving knowledge, skills, and abilities.

If an Organization Is Concerned About the Knowledge, Skills, and Abilities