If an organization is concerned about the relationships between members of the organization and external stakeholders, what should be the goal of its training and development programs?
A) human capital
B) social capital
C) work engagement
D) performance management

Question

Quizplus · Accepted Answer

The goal of training and development programs should be to cultivate social capital, which refers to the networks, norms, and trust that exist between individuals and groups within an organization and between an organization and its external stakeholders. By fostering social capital, organizations can build stronger relationships with stakeholders, enhance communication and collaboration, and improve overall organizational performance. Human capital (A) refers to the skills, knowledge, and abilities of individual employees, while work engagement (C) focuses on motivating and engaging employees in their work. Performance management (D) is a process for setting goals, assessing progress, and evaluating employees' job performance. While each of these concepts is important, they do not directly address the issue of improving relationships with external stakeholders.

If an Organization Is Concerned About the Relationships Between Members