You Have Been Asked by Management to Design and Deliver

You have been asked by management to design and deliver a training program on non-technical skills. However, the budget for the program does not include a needs analysis. You want to first conduct a needs analysis before designing the training program. To convince management, you want to emphasize the outcomes that result from a needs analysis. Describe the outcomes that you will present to management when you request time and resources to conduct a needs analysis.