A Canadian life insurance company decides to design a new sales training program for its 1000 commission-based salespeople. In the design process, the company solicits the feedback of successful salespeople as well as sales consultants. Which of the following best describes the successful salesperson and the external consultant?

Question

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The successful salespeople and sales consultants can be considered subject-matter experts since they have experience and knowledge in the field of sales and can provide valuable input in the design of the training program. Option A, adaptive stakeholders, refers to stakeholders who are affected by the change and adapt to it. Option B, inputs into the person analysis process, could be any stakeholders providing input into the design process. Option D, contingency management stakeholders, refers to stakeholders who are affected by the change and have the power to respond to it. None of these options best describe the successful salespeople and external consultants in this scenario.

A Canadian Life Insurance Company Decides to Design a New