Superior service companies devote ________ percent of their employees' work hours to training, concentrating on how to meet, greet, and serve customers.
A) 2 - 7
B) 3 - 8
C) 1 - 5
D) 7 - 10
Correct Answer:
Verified
Q66: Research shows that repeat customers spend _
Q67: A marketing strategy that relies on three
Q68: Which of the following is not a
Q69: Companies with a customer focus typically ask
Q70: Which of the following is a way
Q72: _ is the key to future success
Q73: _ pay the bills: without them, you
Q74: What can a company do to achieve
Q75: The philosophy of producing a high-quality product
Q76: Most customers never complain to the business;
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