After It Came to Light in 2017 That Wells Fargo

After it came to light in 2017 that Wells Fargo employees fraudulently opened customer accounts to hit sales quotas, rehabilitating this bank's shattered reputation was expected to be time-consuming and costly because its employees' actions could

A) result in increased corporate taxes on the bank's profits.
B) lead to unnerved creditors and increased risk of default on loans due to potential business fallout.
C) result in higher stock prices and higher returns on invested capital.
D) result in the increased costs of servicing the bank's customers.
E) result in poaching talented employees from rival banks.