Imagine you are a consultant to a local donut shop chain. You have been asked to design a superior strategy execution effort for the owners of the company. What process management tool would you most likely NOT provide to the owners?
A) best practices methods to drive continuous improvement in how internal operations are and should be conducted at the donut chain.
B) benchmarking of the donut chain's operating activities and business processes against "best-in-industry" and "best-in-world" performers.
C) "best-in-company" operating activities and processes to standardize how the different locations of the donut chain perform the same functions.
D) operating practices that generate economies of scale and scope without a reconfiguration of the donut chain's current value chain activities.
E) performance yardsticks for judging effectiveness and efficiency for particular value chain activities and business processes that are deemed strategically critical for the donut chain.
Correct Answer:
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