Charleston Area Medical Center (CAMC) has implemented Six Sigma quality programs in order to
A) improve the efficiency of numerous CAMC health care delivery operating processes, although the downside is that using Six Sigma approach can stifle innovative activities.
B) manage a set of business practices that emphasizes continuous improvement in all phases of CAMC's operations and 100 percent accuracy in performing tasks order to control healthcare costs.
C) improve the performance of CAMC's heath care delivery services when there are only small variations in how well an activity is performed.
D) focus on development of new health care delivery processes but not on improving existing business processes at CAMC.
E) employ statistical procedures to eliminate 92 percent of the variability in how a task is performed at CAMC
Correct Answer:
Verified
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