In 2017, it came to light that in order to meet its demanding profit target, Wells Fargo put such pressure on its employees to hit sales quotas that many employees responded by fraudulently opening customer accounts. Characterize Wells Fargo's corporate culture. How did its culture undercut its strategy execution effort? What lessons about the importance of culture to the strategy execution effort can be learned from this situation?

Question

Quizplus · Accepted Answer

The Answer of In 2017, it came to light that in order to meet its demanding profit target, Wells Fargo put such pressure on its employees to hit sales quotas that many employees responded by fraudulently opening customer accounts. Characterize Wells Fargo's corporate culture. How did its culture undercut its strategy execution effort? What lessons about the importance of culture to the strategy execution effort can be learned from this situation?

In 2017, It Came to Light That in Order to Meet