Which of the following is a characteristic of a product or good (i.e.,not a service)?
A)helps to transform the customer physically or psychologically
B)is intangible
C)can be inventoried (i.e.,produced and used later)
D)always requires a high degree of customer contact

Question

Quizplus · Accepted Answer

A product or good can be inventoried, meaning that it can be produced and stored for later use. Services, on the other hand, cannot be inventoried as they are typically consumed as they are produced. Choices A and D are characteristics of services, not products. Choice B is a characteristic of a service or intangible good, not a tangible product.

Which of the Following Is a Characteristic of a Product