The scope of the operations function ______.
A)is restricted to areas within the firm
B)is applicable only to manufacturing
C)is applicable only to services
D)applies both within and outside the firm

Question

Quizplus · Accepted Answer

The operations function encompasses all activities necessary to produce and deliver a product or service, and it extends beyond the boundaries of the firm to include suppliers and customers. Therefore, the correct choice is (D), as it implies that the scope of the operations function applies both within and outside the firm.

The Scope of the Operations Function ______