Which of the following is true with respect to strategic,tactical,and operational decisions?
A)Tactical and operational decisions have to conform to their higher-order,strategic choices.
B)The hierarchy of decisions suggests that strategic,tactical,and operational decisions are independent of each other.
C)Customer relationship planning is often considered a strategic decision.
D)Tactical and operational decisions are clearly delineated.

Question

Quizplus · Accepted Answer

Strategic decisions set the overall direction and goals for the organization, while tactical decisions involve implementing specific plans to achieve those goals. Operational decisions involve day-to-day activities to support the tactical decisions. Tactical and operational decisions should support and align with the strategic decisions to ensure the organization is moving in a cohesive direction. Therefore, choice A is true. Choice B is false because the hierarchy of decisions suggests that the decisions are interdependent. Choice C is partially true because customer relationship planning can be a strategic decision, but it can also involve tactical and operational decisions. Choice D is false because there can be overlap between tactical and operational decisions.

Which of the Following Is True with Respect to Strategic,tactical,and