Which of the following is NOT a common characteristic of product quality?
A)features
B)durability
C)empathy
D)performance

Question

Quizplus · Accepted Answer

Empathy is not a characteristic of product quality. Product quality is usually measured by features, durability, and performance. Empathy refers to the ability of a company to understand and respond to the needs and wants of their customers, which is important for customer satisfaction but not a direct characteristic of product quality.

Which of the Following Is NOT a Common Characteristic of Product