Which of the following terms is NOT correctly paired with its description?
A) performance: the extent to which a product's design and operating features meet the specifications the producer of the product has established for it
B) conformance: a product's primary attributes or operational features
C) durability: the average life of a product until it deteriorates and needs replacement
D) empathy: the price of a product relative to the service associated with it
Correct Answer:
Verified
Q15: Dimensions of tangible product quality can include
Q16: Which of the following is NOT one
Q17: Which of the following is NOT a
Q18: Prevention costs include _.
A)costs incurred to prevent
Q19: Which of the following can result from
Q21: Which of the following is true with
Q22: Which of the following is true with
Q23: Which of the following is NOT true
Q24: W.Edward Deming suggested that slogans and targets
Q25: Which of the following concepts is NOT
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