Quality improvement tools and techniques that managers use to manage quality include ______.
A)scatter diagrams
B)scrap and rework processes
C)complete inspection
D)employee termination on defect detection

Question

Quizplus · Accepted Answer

Managers use quality improvement tools and techniques such as scatter diagrams to identify relationships between variables and identify potential causes of quality issues. Scrap and rework processes are used to address quality issues that occur during production. Complete inspection is a quality control technique that verifies all the products meet the desired standards. However, employee termination on defect detection is not a recommended quality improvement tool and does not promote a culture of continuous improvement.

Quality Improvement Tools and Techniques That Managers Use to Manage