in planning service capacity,firms have to manage the trade-off between ______.
A)lost customers and higher costs from maintaining a capacity cushion
B)lost customers and higher costs from operating at economies of scale
C)lost customers and higher costs from operating at diseconomies of scale
D)lost customers and higher costs from attracting new customers

Question

Quizplus · Accepted Answer

The trade-off in planning service capacity involves balancing the risk of lost customers due to insufficient capacity against the higher operational costs associated with maintaining a capacity cushion to handle peak demand.

In Planning Service Capacity,firms Have to Manage the Trade-Off Between