On-time deliveries and perfect/complete orders are measuring the ______ dimension of customer services.
A) time
B) reliability
C) convenience
D) communication
Correct Answer:
Verified
Q38: _ is the continuous monitoring of shortages
Q39: Which of the following statements is false
Q40: The tasks during the _ phase of
Q41: Which of the following is a customer
Q42: Which of the following statements is FALSE
Q44: _ in customer service refers to making
Q45: A restaurant with overscheduled staff on a
Q46: _ is the percentage of customer orders
Q47: CPA in customer service management stands for
Q48: Managing customer service consists of _ features.
A)five
B)three
C)two
D)four
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