Which of the following is NOT a step in implementing an effective CFSCM program?
A)Establish two-way communication between customers and suppliers.
B)Understand customers' strategic service needs.
C)Establish functional interfaces between the company and its supply chain partners.
D)Improve customer satisfaction through sales discounts.

Question

Quizplus · Accepted Answer

Improving customer satisfaction through sales discounts is not a step in implementing an effective CFSCM program. While discounts may improve short-term customer satisfaction, a successful CFSCM program focuses on long-term relationships with supply chain partners through communication, understanding strategic service needs, and functional interfaces.

Which of the Following Is NOT a Step in Implementing