Which of the following performance metrics is NOT correctly associated with its description?
A)time metrics-the amount of time to process an order,the transportation time,and similar variables
B)efficiency metrics-evaluate inventory turnover or days of inventory on hand,as well as capacity and capital usage
C)effectiveness metrics-evaluate the percentage of orders delivered on time and customer satisfaction metrics,such as number of customer complaints and percentage of returned items
D)liquidity metrics-employee turnover,absenteeism rates

Question

Quizplus · Accepted Answer

Employee turnover and absenteeism rates are not measures of liquidity, which relates to a company's ability to meet its short-term obligations. Employee turnover and absenteeism rates are more closely associated with human resource management metrics.

Which of the Following Performance Metrics Is NOT Correctly Associated