A scheduling system for service organizations that uses computerized systems to maximize customer satisfaction by smoothing out demand for their services in any given time is a(n)______.
A)reservation system
B)prioritization system
C)appointment system
D)capacity utilization system

Question

Quizplus · Accepted Answer

A reservation system is a computerized system that allows customers to book appointments or reservations for services. It helps to smooth out demand for services by allowing customers to book appointments in advance, which helps to avoid overbooking and long wait times.

A Scheduling System for Service Organizations That Uses Computerized Systems