Which of the following statements is FALSE about customer waiting lines?
A)A waiting line occurs when customers arrive at a service facility at random rather than at predictable intervals.
B)A waiting time for a customer is dependent on the number of people waiting for service ahead of that customer.
C)Waiting lines can only be physical,with customers waiting in line for service.
D)The time it takes to service a customer varies,as each customer's need for service is often unique.

Question

Quizplus · Accepted Answer

Waiting lines can also be virtual, where customers wait on hold or in a queue online or through a phone system. Therefore, statement C is false.

Which of the Following Statements Is FALSE About Customer Waiting