Conversational rerouting is one of the most effective ways to deal with ineffective listeners.
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Q21: _ is communicating interest and attention.
Q22: _ involves perceiving personal attacks,criticism,or hostile overtones
Q23: Cognitive psychologists have found that e-mail alerts,IMs,and
Q25: Listening only to content-level meanings and ignoring
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Q27: Mindfulness is important to informational,critical,and relational listening.
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Q29: Most people are generally effective listeners.
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