Disk Replacement Services has just completed a procedure manual on how to handle employee grievances.One of the main directives is to make it clear to employees that rules will be administered fairly and consistently.This directive illustrates use of the ______ approach.
A)procedural justice
B)utilitarian
C)individualism
D)defensive
E)free-choice

Question

Quizplus · Accepted Answer

The use of the directive to administer rules fairly and consistently demonstrates the use of procedural justice, which is concerned with ensuring that the procedures used to determine outcomes are fair and consistent.

Disk Replacement Services Has Just Completed a Procedure Manual on How