Jeff is a top manager at a textile factory.He is developing a crisis plan to be implemented in the event that the company has a toxic spill or similar industrial accident.Which issue should be addressed in the crisis prevention stage?
A)Designating a crisis management team
B)Building open, trusting relationships with key stakeholders
C)Designating a crisis management spokesperson
D)Setting up an effective communications system
E)All of the above

Question

Quizplus · Accepted Answer

All of the listed issues should be addressed in the crisis prevention stage. Designating a crisis management team will ensure that there are specific individuals responsible for handling the situation, building open and trusting relationships with key stakeholders will help maintain a positive reputation for the company during the crisis, designating a crisis management spokesperson will ensure that all communications are consistent and effective, and setting up an effective communications system will ensure that messages are delivered quickly and accurately. All of these measures are important in preventing a crisis from escalating and reducing its impact on the company and its stakeholders.

Jeff Is a Top Manager at a Textile Factory