When a human resource staff at Big Bend Inc.reviewed bids for running their employee assistance program, one company stood out with a sophisticated presentation that left everyone impressed.As they did their due diligence, the managers found that the company did not have a stellar reputation, often missed deadlines, and frequently promised more than it could deliver.Still, there was that wonderful presentation and most of the managers gave higher ratings to that company that was hired.What error have these managers made?
A)Being influenced by data
B)Perpetuating the status quo
C)Seeking to defend prior decisions
D)Justifying past decisions
E)Being influenced by initial impressions

Question

Quizplus · Accepted Answer

The managers have made the error of being influenced by initial impressions, specifically the impressive presentation made by the company that was hired, rather than objectively evaluating the company's reputation and track record.

When a Human Resource Staff at Big Bend Inc