When it comes to dealing with employee resistance, managers should ______.
A)ignore it and do what needs to be done
B)explain once to employees why they are wrong and then implement the change
C)recognize that if employees don't want to change, the change should probably be abandoned
D)call employees in one by one and tell them to change or leave
E)recognize that the resistance is often legitimate from the employees' point of view

Question

Quizplus · Accepted Answer

Employee resistance is often a result of legitimate concerns and fears about the changes being implemented. A manager who recognizes this and takes the time to listen to and address employees' concerns is more likely to be successful in overcoming resistance and implementing change effectively. Simply ignoring resistance or forcing change without addressing employee concerns can lead to decreased morale and productivity. Option B is also incorrect as explaining once may not be enough to dispel employee concerns and fears. Option C is incorrect as abandoning change due to employee resistance may not be in the best interest of the organization. Option D is incorrect as telling employees to change or leave is authoritarian and does not address the root causes of resistance.

When It Comes to Dealing with Employee Resistance, Managers Should