By comparing the types of skills used by managers at different levels within an organization, which of the following is true?
A) Top managers use mainly technical skills and middle and first-line managers use mostly conceptual skills.
B) First-line managers use mainly technical and human relations skills, while top managers devote most of their time to activities involving human relations and conceptual skills.
C) The types of skills used by managers do not change much from one level of management to another.
D) The specific skills used at different levels of management do vary, but conceptual skills are the most important at all levels.

Question

Quizplus · Accepted Answer

First-line managers spend most of their time explaining procedures, assigning jobs, and evaluating the performance of employees within their own areas. These activities require human relations and technical skills. Top managers are more concerned with creating a vision, strategic planning, and overseeing the operations of the organization as a whole. This requires them to use conceptual and human relations skills.

By Comparing the Types of Skills Used by Managers at Different