The first step in developing a knowledge management system is to
A) empower employees to make their own decisions and accept the consequences.
B) obtain the necessary information system technologies.
C) recognize that perfect information is readily available in all organizations.
D) determine what knowledge is most important to the organization.

Question

Quizplus · Accepted Answer

The first step in developing a knowledge management system is to determine what knowledge is most important to the organization. This involves identifying the types of knowledge that are critical to the organization's success, as well as the sources and users of that knowledge. Without this understanding, it is difficult to design and implement an effective knowledge management system. Empowering employees to make their own decisions and accepting consequences, obtaining necessary information system technologies, and recognizing that perfect information is readily available are important steps in developing a knowledge management system, but they come after determining what knowledge is most important.

The First Step in Developing a Knowledge Management System Is