Sally worked in the student bookstore at her college. Although she liked the retail atmosphere, there was little opportunity for advancement because the three persons in management positions were doing well in their jobs and not planning to retire very soon. When the college opened a new branch, Sally seized the opportunity to be reassigned to the new location and manage the smaller operation. Her change was not a promotion, it was considered a(n) ________; however, it served to improve her morale because she was performing more tasks and had greater responsibility than at the previous bookstore.

Question

Quizplus · Accepted Answer

A lateral transfer is a horizontal move within a firm. With companies assuming flatter organization structures, there are fewer opportunities for good employees to make vertical moves within the firm. Lateral moves provide employees opportunities to learn new skills and assume different responsibilities, which usually improve their morale.

Sally Worked in the Student Bookstore at Her College