The nurses in the emergency department (ED)and the staff nurses on the neurology unit are experiencing conflict. The ED nurses are not pleased with the amount of time it takes for the neurology unit's admitting nurse to receive face-to-face handoff communication for clients who are being admitted to that unit. Which type of conflict is being experienced by these nurses?

Question

Quizplus · Accepted Answer

A)Because the conflict involves two teams of nurses from different units, it would be classified as intergroup conflict. This conflict is likely driven by each team's wish to provide quality care for its patients in a context of limited resources or lack of role clarity. Intrapersonal conflict describes stress or tension within the individual that results from real or perceived pressure associated with incompatible expectations. Interpersonal conflict is characterized by conflict between individuals (rather than service areas as in this situation). Interorganizational conflict typically involves competition between two organizations existing in one market.
B)Because the conflict involves two teams of nurses from different units, it would be classified as intergroup conflict. This conflict is likely driven by each team's wish to provide quality care for its patients in a context of limited resources or lack of role clarity. Intrapersonal conflict describes stress or tension within the individual that results from real or perceived pressure associated with incompatible expectations. Interpersonal conflict is characterized by conflict between individuals (rather than service areas as in this situation). Interorganizational conflict typically involves competition between two organizations existing in one market.
C)Because the conflict involves two teams of nurses from different units, it would be classified as intergroup conflict. This conflict is likely driven by each team's wish to provide quality care for its patients in a context of limited resources or lack of role clarity. Intrapersonal conflict describes stress or tension within the individual that results from real or perceived pressure associated with incompatible expectations. Interpersonal conflict is characterized by conflict between individuals (rather than service areas as in this situation). Interorganizational conflict typically involves competition between two organizations existing in one market.
D)Because the conflict involves two teams of nurses from different units, it would be classified as intergroup conflict. This conflict is likely driven by each team's wish to provide quality care for its patients in a context of limited resources or lack of role clarity. Intrapersonal conflict describes stress or tension within the individual that results from real or perceived pressure associated with incompatible expectations. Interpersonal conflict is characterized by conflict between individuals (rather than service areas as in this situation). Interorganizational conflict typically involves competition between two organizations existing in one market.

The Nurses in the Emergency Department (ED)and the Staff Nurses