The steps,in order,of the Coaching Model to be used when employee performance drops below aspirational levels are ______.
A) describe desired performance, describe current performance, compare desired to current performance, get a commitment to the change
B) denial, resistance, exploration, commitment
C) describe current performance, describe desired performance, compare desired to current performance
D) describe current performance, describe desired performance, get a commitment to the change, follow-up

Question

Quizplus · Accepted Answer

The Coaching Model to be used when employee performance drops below aspirational levels involves first describing the current performance, then describing the desired performance, getting a commitment to the change, and following up to ensure that the change is sustained. Option A is similar but has the order of describing desired and current performance switched. Option B is the four stages of change, which may not be applicable to this situation. Option C only describes describing current and desired performance but does not include getting a commitment or follow-up. Therefore, the best choice is D.

The Steps,in Order,of the Coaching Model to Be Used When