Many Web shoppers also buy from catalog retailers,department stores,and specialty stores.This illustrates ________.
A) diversified shopping
B) routine decision making
C) cross-shopping
D) cross-selling

Question

Quizplus · Accepted Answer

Cross-shopping means shopping at multiple retailers for the same or different products. The fact that many Web shoppers also buy from other types of retailers indicates cross-shopping behavior. The other options are not applicable to the situation described.

Many Web Shoppers Also Buy from Catalog Retailers,department Stores,and Specialty