The opposite of extreme employee specialization is ________.
A) cross-training
B) self-service merchandising
C) job standardization
D) automation

Question

Quizplus · Accepted Answer

Cross-training allows employees to be trained in multiple areas and tasks, providing a more versatile and adaptable workforce. The opposite of extreme specialization is the development of well-rounded employees who can perform a variety of tasks instead of being limited to one specific task or function. Self-service merchandising and automation are not directly related to employee specialization. Job standardization, while reducing variation in tasks, does not necessarily address the issue of extreme employee specialization.

The Opposite of Extreme Employee Specialization Is ________