Logan is appointed to Manager,Customer Service after performing well as a Customer Service Associate for two years.This transition is an example of a
A) lateral move.
B) merit-based promotion.
C) transfer.
D) layoff.
E) retirement.

Question

Quizplus · Accepted Answer

Logan's appointment to Manager, Customer Service indicates that it is a merit-based promotion, meaning his promotion was based on his performance and skills exhibited in his previous position as a Customer Service Associate. A lateral move would imply transitioning into a role at the same level or rank, a transfer would be a move to a different department or location, and layoffs and retirement are unrelated to the scenario given.

Logan Is Appointed to Manager,Customer Service After Performing Well as a Customer