Liliana runs a personal planning and insurance company.An employee has left in the middle of RRSP season.Liliana is worried about the potential customers she may not be able to place investments for now that she is short a person.Which cost of turnover is Liliana concerned about?

Question

Quizplus · Accepted Answer

Liliana is concerned about the vacancy cost, which refers to the potential loss of business or inability to serve customers due to the position being unfilled. In this context, she is worried about not being able to place investments for potential customers during the RRSP season because she is short-staffed.

Liliana Runs a Personal Planning and Insurance Company