Managers at Southwest Communications have decided that their employees would benefit from training.In the past,the firm has used classroom instructors to train workers.However,the firm has a tight budget and is considering the idea of using Web-based instruction to train employees.What research findings support the decision by Southwest Communications to use Web-based instruction?
A) Trainees are more satisfied with Web-based instruction than classroom instruction.
B) Web-based instruction teaches how to perform tasks better than classroom instruction.
C) Trainees are better able to control pace and content with classroom instruction.
D) Web-based instruction teaches the memory of facts better than classroom instruction.

Question

Quizplus · Accepted Answer

Research shows that Web-based instruction is a bit more effective than classroom instruction for teaching memory of facts and principles. Trainees are equally satisfied with Web-based instruction and classroom instruction. Web-based instruction and classroom instruction are equally effective for teaching information about how to perform a task or action. Web-based instruction is much more effective than classroom instruction when the trainees can use the Web program to control the pace and selection of the content.

Managers at Southwest Communications Have Decided That Their Employees Would