Q11: Business processes involve resources,such as people,computers,and data
Q12: Understanding how business processes interact with information
Q13: The quality of an information system is
Q14: The five-component framework is present in every
Q15: According to the five-component framework,programs tell people
Q17: Ordering additional hardware for an information system
Q18: Standardized business processes reduce risk.
Q19: Procedures link information systems to processes.
Q20: The five-component framework can be used when
Q21: Human intuition does not play any role
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