Social CRM is an information system that social networks use to facilitate communication within their network.

Name: Social CRM is an information system that social networks use to facilitate communication within their network.
Brand: Quizplus
Rating: 4.8 (42 reviews)

Question

Quizplus · Accepted Answer

Social CRM (Customer Relationship Management) integrates social media platforms with CRM strategies to engage with customers and manage relationships, not just for internal communication within social networks.

Social CRM Is an Information System That Social Networks Use