Which of the following is a CRM process?
A) demand management
B) service
C) procurement
D) returns management

Name: Which of the following is a CRM process? A) demand management B) service C) procurement D) returns management
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Service is a CRM process, as it involves engaging with customers to provide assistance and support throughout the customer journey. Demand management, procurement, and returns management are not typically considered CRM processes.

Which of the Following Is a CRM Process