Ron's Furnace Repair advertised it would inspect any homeowner's furnace for free.Janet had Ron's come to inspect her furnace.The servicewoman dismantled the entire furnace then refused to put it back together unless Janet paid her $250.The FTC considers such a practice to be

Question

Quizplus · Accepted Answer

This practice is considered unfair because it causes substantial injury to consumers that they cannot reasonably avoid, deceptive because it misleads consumers about the service being offered, and it violates public policy by going against established norms of fairness and honesty in business transactions.

Ron's Furnace Repair Advertised It Would Inspect Any Homeowner's Furnace